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Fight Town is one of the best provider of martial arts equipment and apparel all over Europe. On Fight Town website you can find hundreds of products offered at incredible prices. A quick glance at Fight Town website will unveil a wide range of first-rate goods, from sport and martial arts equipment to apparel and accessories.

Our Clients Opinion

The best compromise between price and services, couldn't be any better.

Joshua

Just a nice experience to purchase on this website, fast delivery and brilliant communication

Stephan

Finally a web-shop with a wide range of products for women too. Delightful.

June

I like the blog, nice news and info, dynamic and update

Aaron

 
 
 
 

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Return Policy

Fight Town takes the return policy very seriously with the purpose of ensuring that our service and features are trustworthy and professional both for its own and for customers’ interest. Read the document in all its sections to understand how our return policy operates and in which case you are allowed or not allowed to take advantage of the Fight Town return policy. The information written in this page are related to the Fight Town’s return policy, they are used just by Fight Town and has value just for Fight Town official website: www.fighttownstore.com.

This return policy covers items purchased only on the Fight Town website www.fighttownstore.com and describes Fight Town practices with return policy.

It is possible to avail of the return policy just from the moment you have received one or more items purchased on the Fight Town website www.fighttownstore.com

It is not possible to avail of the return policy during the period from the submission of the order to the shipment. Therefore, before submitting your order, please make sure that your order is correct.

Any return or exchange that does not meet the mentioned criteria will not be eligible, the decision on the matter will be at the discretion of Fight Town.

By buying one or more items on Fight Town website at www.fighttownstore.com you acknowledge and agree that you accept the practices and policies outlined in this return policy.

If you need to receive a copy of the return form, download it with the following information and one of our operators will get back to you as soon as possible:

  • First Name.
  • Last Name.
  • Email address.
  • Phone Number.
  • Reason or cause of the return.
  • Item and related matter in hand.

CLICK HERE TO DOWNLOAD A COPY OF THE RETURN MODULE

 

Return Policy

Fight Town is proud to accept the return of resalable products within fourteen days from the date of reception, if all the conditions explained in this document are fulfilled. Fight Town accepts returns of uniforms, apparel, gear and equipment only under the following conditions:

  • The item must have been purchased from Fight Town website www.fighttownstore.com
  • The item must be in the original packaging.
  • The item must be accompanied by all its instructions, tags and attachments.
  • The item must be clean.
  • The item must be free from smells.
  • The item must be free from wear.
  • The item must be free from use.
  • The item must be unwashed.
  • The return must be notified by an email.
  • The notification must be forwarded before sending one or more items back.
  • The return must be acknowledged and agreed by the Fight Town customer service department.
  • The package must be accompanied by a copy of the original invoice.
  • The package must be accompanied by a copy of the return form filled in all its parts.

Fight Town will proceed with the return process, only if (1) all the mentioned criteria have been satisfied, and (2) the reason for the return is one of the following:

1. You made a mistake during the purchasing process.
2. Fight Town made a mistake when sending the order.
3. The item is defective

In case you have received Fight Town products as a gift and you are not satisfied, consult the purchaser, who will be responsible for the return. Please note that the refund and possible charges will be applied to the credit card used to make the original purchase and that replacement items will be sent to the shipping address on the original invoice.

If you want to avail of the Fight Town return policy, the item must have been purchased on the Fight Town Store website www.fighttownstore.com.

1. You made a mistake during the purchasing process.

If you purchased one or more items from Fight Town website and you made a mistake during the purchasing process, you can avail of the return policy only if it meets the mentioned criteria and it is included in one of the following conditions:

  • You made a mistake choosing the item.
  • You made a mistake choosing the size of the item.
  • You made a mistake choosing the color of the item.
  • You made a mistake choosing one or more features of the item.

In case all the criteria are met, you can decide to either exchange the item or restock it.

- Exchange an item

If you want to exchange an item, beware that the following conditions are valid:

  • You will be responsible for all return shipping charges.
  • The item must be shipped by you via insured service.
  • The package must be followed through by a copy of the original invoice.
  • The package must be followed through by a copy of the return form filled in all its parts.
  • The exchanges are subject to in-store product availability. It could be a good idea to check the availability on the Fight Town web site www.fighttownstore.com before forwarding the return form.

- Restock an item.

If you want to restock one or more items, you must have purchased it or them on the Fight Town Store website and the following is valid:

  • You will be charged 30% of the exposed price of the goods excluding the shipments costs.
  • The item must be resalable.
  • The item has to be intact and complete of all its parts.
  • You will be responsible for all return shipping charges.
  • The item must be shipped by you via insured service.
  • You may receive a refund less the shipping costs.
  • The refund will be transferred to the credit card used for the payment.
  • The package must be followed through by a copy of the original invoice.
  • The package must be followed through by a copy of the return form filled in all its parts.

If you want to avail of the Fight Town return policy, the item must have been purchased on the Fight Town Store website www.fighttownstore.com.

2. Fight Town made a mistake when sending the order

If Fight Town acknowledges its own mistake during the purchasing or order process and the return meets all the mentioned criteria, you can avail of the return policy and Fight Town could provide restocking or exchange of the item.

- Restock an item.

If you want to restock one or more items, you must have purchased it or them on the Fight Town Store website and the following is valid:

  • No restocking fees are charged.
  • Fight Town will be responsible for all return shipping charges.
  • The item has to be complete of all its parts.
  • The item must be shipped by you via insured service.
  • You may receive a refund if the item is intact and resalable.
  • The package must be followed through by a copy of the original invoice.
  • The package must be followed through by a copy of the return form filled in all its parts.

- Exchange an item.

If you want to exchange an item, beware that the following conditions are valid:

  • No exchange fees are charged.
  • Fight Town will be responsible for all return shipping charges.
  • The item must be resalable.
  • The item has to be intact and complete of all its parts.
  • The item must be shipped by you via insured service.
  • The package must be followed through by a copy of the original invoice.
  • The package must be followed through by a copy of the return form filled in all its parts.

The exchanges are subject to in-store product availability. It could be a good idea to check the availability on the Fight Town web site www.fighttownstore.com before forwarding the return policy form.

If you want to avail of the Fight Town return policy, the item must have been purchased on the Fight Town Store website www.fighttownstore.com.

3. The item is defective

If you received one or more damaged items from Fight Town, please inform Fight Town as soon as possible and within fourteen days from the date of reception. In case you received a damaged item, you can avail of the Fight Town return policy. If it will be verified that one or more delivered items are damaged you can:

- Refund.

If you wish to get a refund for a damaged item, the following is valid:

  • No restocking or additional fees are charged
  • The purchaser may receive a refund plus the shipping costs.
  • The refund will be transferred to the credit card used for the payment.
  • Fight Town will be responsible for all return shipping charges.
  • The item must be shipped by you via insured service.
  • The item has to be complete of all its parts.
  • The item must be shipped in the same condition that it has been received.
  • The package must be followed through by a copy of the original invoice.
  • The package must be followed through by a copy of the return form filled in all its parts.

- Exchange an item.

If you wish Fight Town to send your order again, the following is valid:

  • No restocking or additional fees are charged
  • The item must be shipped by you via insured service.
  • The item has to be complete of all its parts.
  • The item must be shipped in the same condition that it has been received.
  • The order cannot be changed.
  • The item you will receive will be the same as you first ordered.

Any return or exchange that does not meet the mentioned criteria will not be eligible; the decision on the matter will be at the discretion of Fight Town.

It is a must that the Fight Town conditions and criteria have been fulfilled. Therefore, in order to be eligible to avail of the return policy, please check you package in the moment you receive it. The items must be in the following condition to be eligible to avail of the Fight Town return policy:

  • The item must have been purchased from Fight Town website www.fighttownstore.com
  • The item must be in the original packaging.
  • The item must be accompanied by all instructions, tags and attachments.
  • The item must be clean.
  • The item must be free from smells.
  • The item must be free from wear.
  • The item must be free from use.
  • The item must be unwashed.
  • The return must be notified by an email.
  • The notification must be forwarded before sending one or more items back.
  • The return must be acknowledged and agreed by the Fight Town customer service department.
  • The package must be accompanied by a copy of the original invoice.
  • The package must be accompanied by a copy of the return form filled in all its parts.

Shipment

Lost Items

If you do not received one or more items from Fight Town because the company in charge of the delivery has lost them during the shipment, Fight Town takes charge of it in all its parts. An order could not be identified as closed before the confirmation from the company in charge of the delivery has been received. Fight Town is responsible for the goods considered in transit.  If it will be verified that the order has not been delivered you can:

- Refund.

If you wish to get a refund for a lost item, the following is valid:

  • No restocking or additional fees are charged.
  • The purchaser may receive a refund plus the shipping costs.
  • The refund will be transferred to the credit card used for the payment.

- Exchange an item

If you wish that Fight Town sends your order again, the following is valid:


  • Fight Town will be responsible for all return shipping charges.
  • No restocking or additional fees are charged.
  • The order cannot be changed.
  • The item you will receive will be the same as you first ordered.

Damaged items

If you receive some products that have been damaged during shipment, please refer to the section on defective items.

Warranty

Fight town is not in charge of any kind of warranty because of the service provided. The manufacturer is in charge of the warranty and their own rules must be followed. However, Fight Town could act as go-between in the following cases:

  • The item must have been purchased from Fight Town website www.fighttownstore.com.
  • The package must be followed through by a copy of the original invoice.
  • The package must be followed through by a copy of the return form filled in all its parts.
  • You will be responsible for all return shipping charges.
  • The item must be shipped by you via insured service.
  • You cannot receive a refund.
  • The item cannot be restocked.
  • The manufacturer has all the responsibility about its own warranty procedure.
  • The duration of the service depends on the manufacturer’s policies related to the warranty.

Any return or exchanges that does not meet the mentioned criteria will not be eligible and they will be at the discretion of Fight Town.

By visiting or buying an item on Fight Town website at http://www.fighttownstore.com you acknowledge and agree that you accept the practices and policies outlined in this return policy.

Change or Review of Return Policy.

Fight Town reserves the right to modify this return policy at any time, so please review it frequently. If Fight Town makes changes to this return policy, we will post the revised return policy here. If you want to be sure to stay updated with return policy changes or review, please sign up for receiving the newsletter and you will receive a message to notify that something in Fight Town return policy has been changed.

 

Online Dispute Resolution:

If you have had a problem with something you have bought online, you can use this site to try to reach and out-of-court settlement: Click: Online Dispute Resolution

Customer Service Policy

The Fight Town Return Policy is affected by the Fight Town Customer Service Policy. Please visit the dedicated section: Fight Town – Customer Service Policy.

Payment Policy

The Fight Town Return Policy is affected by the Fight Town Payment Policy. Please visit the dedicated section: Fight Town – Payment Policy

Privacy Policy

The Fight Town Return Policy is exposed to the Fight Town Privacy Policy. Please visit the dedicated section: Fight Town – Privacy Policy.

Shipping Policy

The Fight Town Return Policy is affected by the Fight Town Shipping Policy. Please visit the dedicated section: Fight Town – Shipping Policy.

FAQ

If you want to read the most frequently asked questions related to the Fight Town website please visit the dedicated section: Fight Town - FAQ


By visiting Fight Town website at www.fighttownstore.com you acknowledge and agree that you accept the practices and policies outlined in this return policy.

 

 

CLICK HERE TO DOWNLOAD A COPY OF THE RETURN MODULE